Summer Family Camp Payment and Cancellation

This policy applies to all our Summer Family Camps. For all other Generations and Family Camps Payment and Cancellation Policy click here.

Camp Application

Submission of an application does not guarantee a place on camp. Please contact the Camp Director to discuss the status of your application. In the event your application is not accepted you will receive a full refund of any fees paid.

Applications will not be processed for incomplete applications, including applications with only 1 person attached. Incomplete applications have 2 weeks to complete their application in full, including adding additional family members before CYC will either cancel your application or move it to the waitlist.

Payment Schedule

20% deposit is payable on application to confirm your place on camp.

50% of total invoice is due on Friday May 9th.

75% of the total invoice is ude on Friday August 8th.

The remainder of the total invoice is ude on Friday October 10th.

Refund

If the event is cancelled, you will receive the option of a full refund or to transfer your funds to another camp application.

Where you decided to withdraw or cancel your application, our Family Camps Cancellation Policy applies:

Any cancellations before Friday, May 9th, can have the payment can be transferred to another camp or a full refund (minus the non-refundable deposit)

Any cancellations following May 9th but before Friday, August 8th, will have the option of transferring the payment to another camp, or receiving a refund of fees paid minus the 50% of the total invoice that was already due.

Any cancellations following Friday, August 8th and before Friday, October 10th, you will have the option to transfer the payment to another camp (less the non-refundable deposit) or receive a refund of fees paid minus the 75% of the total invoice that is already due.

Any cancellations following Friday, October 10th will not receive a refund of any fees paid.

If, at any time, you have concerns about your ability to make these scheduled payments please contact one of our staff team to discuss your options.

While we will make every effort to contact the applicant, if payments are not made and no communication is received regarding the due payments, CYC reserves the right to cancel your application and offer the space to another family.

Adding campers to or switching campers on your application

Where adding people to your application, this must occur prior to 28th of November, subject to your room size.

When requesting to switch a camper for a new camper and an additional processing fee of $120 per person will apply. This must occur prior to 28th of November.

Family Camper Code of Conduct

All campers must be aware of our Family Camper Code of Conduct. It is the responsibility of the primary contact to ensure that all campers are aware of this. The Code of Conduct can be found here. .

Any concerns or questions about refunds or cancellations should be directed to the Generations Ministry Coordinator either by phone on (03) 9996 7273 or by email familycamps@cycministries.org.au.